One of the biggest questions we receive from prospective organizations in regards to our security services is: “What makes PASS different?” Over the course of our 50+ years in business, we’ve had a lot of time to think about our answer, and we have narrowed it down to four main benefits. Take a look, and see why more St. Louis companies are choosing PASS Security for their commercial business needs.
Local Employees Who Know Your Area
- The relationship between customer and security provider is one that requires a lot of trust. You rely on us to install and maintain your security equipment, notify you when a burglar alarm is triggered, and keep an eye on your business 24/7. We take this responsibility seriously and strive to maintain the confidence of our customers each and every day. That being said, there are a few reasons our customers give us their trust before they even begin working with us; the biggest being our local presence.
- We have been designing and installing security systems–video camera surveillance, access control, burglar and fire alarms–for businesses in the St. Louis area since 1969, ensuring our communities, neighbors, friends and families remain safe and secure.
- Our headquarters is based in Fairview Heights, IL. and our 24/7 security monitoring center is centrally located in St. Louis County.
- We always hire local so you can count on our staff to know your area.
- Our 50+ years in the security business gives us the benefit of familiarity with the area’s law enforcement officials and emergency responders. We are on a first name basis. This familiarity allows us to stay up-to-date on their equipment and processes. It also ensures you receive the best service, not just from us, but from everyone looking after your business.
Professional Technicians Who are Expertly Trained
We are proud to say that we staff over 75 employees with an average of more than 12 years of experience in the professional security industry. Each of our employees is dedicated to the PASS mission of making the community of St. Louis a safer place to live. Our employees know that the safety of your business is on the line every time they install a security system, verify an alarm, or respond to a service call. They are dedicated to making sure each and every job is done right because they are dedicated to making an impact on the community. We hire only the best and the brightest and those who believe in our mission. We know you can count on our team.
Dedicated Support 24 Hours a Day, Seven Days a Week
We understand disasters never come at a convenient time so we make ourselves available 24 hours a day, seven days a week, 365 days a year. No matter when you reach out to us, you will always be greeted by a trained service representative from our central station. In addition to this availability, we offer service plans that far outstretch those of our competitors. While most providers offer warranties that only last a year, we offer warranties that last as long as you are a PASS Security customer. These warranties cover the continued maintenance and service of your security system equipment so you never have to worry about your system failing.
Fast Response Time
One of the biggest headaches of a service agreement is dealing with slow response times and ambiguous maintenance scheduling. At PASS, we always strive for excellence when it comes to service requests. We can be at to your business in hours — not days — and we always work with your schedule. That means making sure that fire alarm testing is done after the company meeting, not during, and video surveillance security camera maintenance happens before the client walk-through of your facilities.
You’ve seen what makes PASS Security great, is it time for a switch?
If you currently have a security provider who isn’t quite getting the job done and are considering switching companies, take a look at our Make a Switch page by clicking here.
Contact us today if you would like a FREE consultation on a video surveillance system for your business. 314-241-0422 or 618-394-1144 or Email Us.
Founded in 1969, PASS Security is headquartered in St. Louis, MO. and Fairview Heights, IL. We are a full-service electronic security systems integrator providing expertise in intrusion detection, video surveillance, access control systems, LIVE video monitoring for businesses, large commercial and enterprise operations. PASS also serves the residential sector with innovative SMART home automation products and services. We provide our customers with system design, engineering, installation, maintenance and monitoring services through our 24/7 local UL Listed Central Monitoring Station.